Trust Center
Your drawings, pricing, and proposals stay yours.
Here is how Folio handles customer data: who can see it, which vendors process it, what they do with it, and how to get it deleted.
Controls
Infrastructure security
- In place
Stateless application hosting
The application runs on stateless compute on Google Cloud Run.
- In place
Encryption in transit
Traffic to Folio, and between Folio and its vendors, is encrypted with TLS.
Product security
- In place
One gateway for all AI requests
Every model request goes through a single AI gateway. No application code calls a model provider directly.
Internal security procedures
- In place
Disclosed vendor list
Infrastructure vendors are listed on our subprocessor page with their purpose. The full list, including AI model and document processing providers, is shared with customers under NDA.
Data and privacy
- In place
No training on customer data
We do not train or fine-tune any model on customer data.
- In place
Deletion on request
Customers can request deletion of their organization’s data by email to start the process.
Questions from your security or legal team?
Email privacy@joinfolio.ai or talk to our team directly.
Currently onboarding select GC partners.