folio logo - AI preconstruction partner for GCs

Privacy Policy

Effective date: February 18th, 2026

At folio, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and disclose your information as described in this Privacy Policy.

Remember that your use of folio's Services is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. We will alert you of material changes by placing a notice on the folio website, by sending you an email and/or by some other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.

Personal Data

Categories of Personal Data We Collect

We may collect the following categories of Personal Data:

  • Profile or Contact Data such as first and last name, email, username, phone number and mailing address.
  • Payment Data such as billing name, billing email and billing company.
  • Device/IP Data such as IP address, IP-address-based location data, device ID, domain server and type of device/operating system/browser used to access the Services.
  • Web Analytics such as web page interactions, referring webpage/source through which you accessed the Services, non-identifiable request IDs, statistics associated with the interaction between device or browser and the Services and browsing or search history.
  • Other Identifying Information that You Voluntarily Choose to Provide such as emails, letters, and texts you send us, as well as documents you upload to our Services.

Our Commercial or Business Purposes for Collecting Personal Data

Providing, Customizing and Improving the Services

  • Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws.
  • Doing fraud protection, security and debugging.
  • Personalizing the Services, website content and communications based on your preferences.
  • Improving the Services, including testing, research, internal analytics and product development.
  • Providing support and assistance for the Services.
  • Meeting or fulfilling the reason you provided the information to us.
  • Providing you with the products, services or information you request.
  • Creating and managing your account or other user profiles.

Marketing the Services

  • Showing you advertisements, including interest-based, online behavioral or targeted advertising.
  • Marketing and selling the Services.

Corresponding with You

  • Sending emails and other communications according to your preferences.
  • Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about folio or the Services.

Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

You

When you provide such information directly to us:

  • When you send us an email or otherwise contact us.
  • When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
  • When you create an account or use our interactive tools and Services.

Third Parties

  • We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.
  • If you provide your third-party account credentials, such as your social network account credentials, to us or otherwise sign in to the Services through a third-party site or service, some content and/or information in those accounts may be transmitted into your account with us.

How We Disclose Your Personal Data

We disclose your Personal Data to the categories of service providers and other parties listed in this section.

Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include:

  • Payment processors (e.g., Stripe, Inc.) for processing your payment card information.
  • Cloud service providers for hosting our Services.
  • Analytics Partners that track how users interact with the Services.

Business Transfers. All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part).

Legal Obligations. We may disclose any Personal Data that we collect with third parties in conjunction with fulfilling our legal obligations under applicable law, regulation, court order or other legal process.

Tracking Tools, Advertising, and Opt-Out

The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, "Cookies") to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base and operate and improve our Services.

We use the following types of Cookies:

  • Essential Cookies. Required for providing you with features or services that you have requested.
  • Functional Cookies. Used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services.
  • Performance/Analytical Cookies. Allow us to understand how visitors use our Services.

You can decide whether or not to accept Cookies through your internet browser's settings. Most browsers have an option for turning off the Cookie feature.

Data Security

We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account.

Data Retention

We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data.

Personal Data of Children

We do not knowingly collect or solicit Personal Data from children under 16 years of age; if you are a child under the age of 16, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided Personal Data to us, please contact us at privacy@joinfolio.ai.

California Resident Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act of 2020. These rights include the right to:

  • Request certain information about our collection and use of your Personal Data.
  • Request deletion of the Personal Data that we have collected about you.
  • Request correction of any inaccurate Personal Data we have collected about you.
  • Opt-out of the sale or share of your Personal Data.

To exercise these rights, please contact us at privacy@joinfolio.ai.

Other State Privacy Rights

Residents of Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia may have additional rights under their respective state privacy laws. These rights may include the right to access, correct, delete, and obtain a copy of your Personal Data, as well as the right to opt-out of certain processing activities. To exercise these rights, please contact us at privacy@joinfolio.ai.

European Union and United Kingdom Data Subject Rights

If you are a resident of the European Union, United Kingdom, Lichtenstein, Norway or Iceland, you may have additional rights under the EU or UK General Data Protection Regulation (GDPR) with respect to your Personal Data. These rights include:

  • Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data.
  • Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.
  • Erasure: You can request that we erase some or all of your Personal Data from our systems.
  • Portability: You can ask for a copy of your Personal Data in a machine-readable format.
  • Withdrawal of Consent: If we are processing your Personal Data based on your consent, you have the right to withdraw your consent at any time.
  • Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes.
  • Restriction of Processing: You can ask us to restrict further processing of your Personal Data.

To exercise these rights, please contact us at privacy@joinfolio.ai.

Contact Information

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at: