Trust Center
Your drawings, pricing, and proposals stay yours.
Here is how Folio handles customer data: who can see it, which vendors process it, what they do with it, and how to get it deleted.
Our commitments
We do not train on your data
We never train or fine-tune any model on your drawings, specs, pricing, or proposals.
Your data belongs to you
Your uploads, and the outputs Folio generates from them, belong to your organization.
Every vendor is disclosed
Our infrastructure vendors are listed on our subprocessor page. Customers get the full list under NDA.
We delete on request
Email us to request deletion of your organization’s data, and we start the process.
Controls
View all- In place
Stateless application hosting
- In place
Encryption in transit
- In place
One gateway for all AI requests
- In place
Disclosed vendor list
- In place
No training on customer data
- In place
Deletion on request
Subprocessors
View all| Vendor | Purpose | Data retention |
|---|---|---|
 Google LLC (Cloud Run) | Application hosting | Stateless compute. Retention terms under review. |
 Supabase, Inc. | Database and file storage | Stores your organization’s data. Retention terms under review. |
 Inngest, Inc. | Background job orchestration | Receives data for background jobs. Retention terms under review. |
 Tiptap GmbH (Tiptap Cloud) | Storage and editing of preconstruction documents | Retention terms under review. |
Google LLC (Cloud Run)
- Purpose
- Application hosting
- Data retention
- Stateless compute. Retention terms under review.
Supabase, Inc.
- Purpose
- Database and file storage
- Data retention
- Stores your organization’s data. Retention terms under review.
Inngest, Inc.
- Purpose
- Background job orchestration
- Data retention
- Receives data for background jobs. Retention terms under review.
Tiptap GmbH (Tiptap Cloud)
- Purpose
- Storage and editing of preconstruction documents
- Data retention
- Retention terms under review.
FAQ
View allDo you train on my data?
No. Folio does not use customer data to train or fine-tune AI models.
Which vendors touch my data?
Only our subprocessors, and only for the purpose listed for each one. Infrastructure vendors are listed publicly. For the full list, including AI model and document processing providers, email privacy@joinfolio.ai and we will share it under NDA.
View subprocessorsHow do I get my data deleted?
Email privacy@joinfolio.ai to request deletion of your organization’s data, and we will start the process.
Questions from your security or legal team?
Email privacy@joinfolio.ai or talk to our team directly.
Currently onboarding select GC partners.